All Systems Operational

About This Site

Welcome to the Service Availability page for Lumos Data. Here, you can find real-time updates on the availability of our services. We understand the critical role our services play in your operations, and we are committed to providing you with transparent and up-to-date information about any service interruptions or maintenance activities that may impact your experience.

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.94 % uptime
Today
PRIME+ Credit Model Operational
90 days ago
99.94 % uptime
Today
Qualification Grade Credit Model Operational
90 days ago
99.94 % uptime
Today
Portal Products ? Operational
90 days ago
99.99 % uptime
Today
Insights Visualizations ? Operational
90 days ago
99.98 % uptime
Today
LBR (Lumos Business Report) ? Operational
90 days ago
99.99 % uptime
Today
PRIME+ UI ? Operational
90 days ago
99.99 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
Stripe Checkout.js Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Credit Model API Latency
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Prime+ and Business Report
Resolved - This incident has been resolved.
Apr 25, 22:00 EDT
Update - The issue is now resolved.
Apr 25, 21:58 EDT
Update - We are continuing to investigate this issue.
Apr 25, 21:58 EDT
Update - This issue is impacting Prime+ 1.0 and 2.0. The previous notification only mention 2.0. We have identified the issue and are working on a fix.
Apr 25, 18:29 EDT
Investigating - We are currently investigating an issue impacting the scoring of businesses located in Connecticut. As part of this issue, you may encounter cases where a score is not returned, along with an error message stating: "Cannot destructure property 'data_as_of' of 'rows[0]' as it is undefined." Our team is actively working on a resolution and will provide updates as we make progress. Thank you for your patience as we work to restore full functionality. No other states are impacted.
Apr 25, 18:21 EDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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