All Systems Operational

About This Site

Welcome to the Service Availability page for Lumos Data. Here, you can find real-time updates on the availability of our services. We understand the critical role our services play in your operations, and we are committed to providing you with transparent and up-to-date information about any service interruptions or maintenance activities that may impact your experience.

APIs Operational
90 days ago
99.97 % uptime
Today
PRIME+ 1.0 Model Operational
90 days ago
99.99 % uptime
Today
Qualification Grade Credit Model Operational
90 days ago
99.96 % uptime
Today
Prime+ 2.0 Model Operational
90 days ago
99.96 % uptime
Today
Portal Products Operational
90 days ago
99.97 % uptime
Today
Insights Visualizations Operational
90 days ago
100.0 % uptime
Today
LBR (Lumos Business Report) Operational
90 days ago
99.96 % uptime
Today
PRIME+ UI Operational
90 days ago
99.96 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
Stripe Checkout.js Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 23, 2026

No incidents reported today.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Resolved - This incident has been resolved.
Mar 13, 22:19 EDT
Monitoring - The service have recovered and we will be monitoring for the next couple hours to make sure it remains so.
Mar 13, 20:10 EDT
Identified - We are currently experiencing an outage affecting our scoring endpoints. Requests to these endpoints may fail or not complete.

The issue is the result of a third-party infrastructure provider outage impacting a critical dependency used by our platform. This disruption is preventing certain data access and query operations required to generate scoring results.

Impact
• Scoring API requests may fail or time out
• Some scoring operations may not complete successfully

Current Status
We are actively monitoring the third-party incident and will restore service as soon as the upstream provider has fully resolved the issue.

We will continue to provide updates as more information becomes available.

Mar 13, 19:30 EDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.