All Systems Operational

About This Site

Welcome to the Service Availability page for Lumos Data. Here, you can find real-time updates on the availability of our services. We understand the critical role our services play in your operations, and we are committed to providing you with transparent and up-to-date information about any service interruptions or maintenance activities that may impact your experience.

APIs Operational
90 days ago
99.95 % uptime
Today
PRIME+ 1.0 Model Operational
90 days ago
99.97 % uptime
Today
Qualification Grade Credit Model Operational
90 days ago
99.94 % uptime
Today
Prime+ 2.0 Model Operational
90 days ago
99.94 % uptime
Today
Portal Products Operational
90 days ago
99.96 % uptime
Today
Insights Visualizations Operational
90 days ago
100.0 % uptime
Today
LBR (Lumos Business Report) Operational
90 days ago
99.94 % uptime
Today
PRIME+ UI Operational
90 days ago
99.94 % uptime
Today
Marketing Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
Stripe Checkout.js Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Resolved - This incident has been resolved.
May 8, 06:28 EDT
Monitoring - System are back up but given that the downstream vendor (AWS) is still recovering we will keep this incident open and continue to actively monitor to ensure full recovery.
May 7, 23:06 EDT
Identified - Scoring API are being impacted by degraded performances of a downstream vendor causing our service to return 500 error. We are monitoring the situation and will update as soon as we know more.
May 7, 21:16 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.